What are the best AI tools for small businesses today?

By: | March 16th, 2024

Small businesses form the backbone of the global economy; apart from employment opportunities, they restrain global monopolization and bring innovation and novelty into the way the market functions. 

Artificial Intelligence (AI) is an advanced multifunctional tool that has already revolutionized the way businesses operate. Though the true potential of AI is still to be explored, AI-propelled tools are widely implemented by businesses, as they help to maximize the overall output of the company, enhancing every sphere of its performance. 

When small businesses start implementing AI tools, they speed up their growth into the global market, and thus, increase the competitive edge of a related industry. Let’s explore the most effective tools to use. 

The Best AI Tools to Use for Small Businesses

Business introduction into the digital landscape starts with a seamlessly working website, and platforms to run the company. While the functionality of both is key to a successful performance, the introduction of AI tools finetunes and maximizes the output. 

AI implementation becomes possible only with custom e-commerce development, thus, make sure the teams you hire possess a great deal of expertise regarding the matter. 

1. ChatGPT 

ChatGPT is the buzzword of 2023, as it has brought AI assistance to every regular Internet user, not to mention businesses.

ChatGPT is a large language model, which can be used for generating the basic code, unique content creation, market research, and simply answering general questions. ChatGPT learns from volumes of historic data; its latest version is GPT-4 Turbo, which is updated to April 2023 data. 

Key features:

  • Customization – ChatGPT can target specific company needs, tackling areas of improvement. Its adjustment should only be trusted to highly qualified custom development services, otherwise, the implementation may not be as beneficial as expected. 
  • ‘Good memory’ – ChatGPT keeps track of the conversation, and accumulates all the related data and knowledge.
  • ‘Natural’ talker – ChatGPT is able to maintain an ‘as-if-it-was-real’ conversation; unlike the algorithmic conversation, it can analyze the emotional component of the communication. 
  • Voice inputs – GPT-4V allows voice-directed communication. 

2. DALL-E 3

Images and photos are the most efficient forms of information delivery; yet, small businesses can rarely afford a team of designers to create new content. Instead, they can implement DALL-E 3, an OpenAI language model, which is used specifically for creating images. It is available for ChatGPT Plus and Enterprise users. 

Creating new content gets down to a correctly written request, and specific keywords in particular. DALL-E 3 turns it into unique images, infographics, diagrams, etc. 

Key features:

  • From-the-scratch image generation. 
  • Choice of the quality – from Standard to HD.
  • Availability of image sizes – 1024px by 1024px, 1792px by 1024px, and 1024px by 1792px. 
  • Available API, which allows optimizing the text prompts before generating the image. 
  • Comes with ChatGPT Plus and Enterprise subscriptions. 

3. Plus AI

Another helpful AI assistant is Plus AI, which allows users to generate AI-custom Google Slides, create presentations from text prompts, insert new content into slides, choose from a library of themes and layouts, etc. 

Key features:

  • Countless readily available templates.
  • Adjustability of slide formats. 
  • Customizable logos, fonts, and colors. 
  • Ability to set the tone of voice. 
  • Integration with PowerPoint and Google Slides (comes with subscription). 

4. Grammarly

Grammarly is a true savior, as it allows businesses to deal with one of the most challenging types of content – the text. 

Grammarly is a writing assistant – it combines proofreading and editing options according to the pre-set requirements (style, dialects, type of audience, etc.). Grammarly check-up includes mistake correction and suggestions for improvements. 

Grammarly’s basic version is free for all registered users, however, recommendations and suggestions require a prepaid subscription. 

Key features:

  • Proofreading. 
  • Multiple types of text-efficiency scores.
  • Plagiarism check (Premium subscription).
  • Ideas generation for blogs. 

5. Speechify

Speechify is a text-to-speech AI tool used for converting written content (any format) into speech. The users can choose from a library of voices (including celebrities) and select the speed of reading. 

Key features:

  • Selection of reading speed and type of voice.
  • Availability in 30+ languages and accents.
  • Multiple text formats for conversion.
  • Available on Chrome, iOS, Android, Mac, and Edge. ‘

6. Fireflies AI

Meetings are the major form of communication within the company. However, there is always a common issue – while everything is clear during the discussions, the participants tend to lose the major points after the meeting.

Fireflies AI provides an automatic transcription of voice conversations and meetings, allowing the participant to review the major points afterward. Additionally, it offers search and filter functions, which ease the navigation through the meeting and save time.

Key features:

  • Automated meeting transcription.
  • Firefly AI can be added to the calendar. 
  • Integration with major apps for meetings like Zoom, Google Meet, and Microsoft Teams. 
  • Easy navigation through the text. 
  • Ability to react, write comments, and take notes.

The Final Thoughts

Small businesses motivate the functioning of the global economy, yet, despite such a beneficial role, they may need help at the beginning when trying to settle down in the appropriate niche. 

Implementing AI tools allows small businesses to maximize their performance and improve the efficiency of all interactions without the need to take staff on board, as many of the functionalities will be performed with the specifically trained tools. 

AI tools are the most efficient form of financial investment for small business development, as it is a key to impeccable performance in the digital sphere. 


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