Struggling With the Speed of Technology Change? You’re Not Alone

By: | September 24th, 2015

World Quality Report The_Red_Arrows_at_Festival_of_Speed,_Goodwood

World Quality Report The_Red_Arrows_at_Festival_of_Speed,_Goodwood (Image Courtesy

World Quality Report

According to the World Quality Report 2015-2016 created by Capgemini, a global consulting, technology, and outsourcing firm, and Sogeti, its local professional services subsidiary, the speed of digital transformation is pushing global companies to place a greater emphasis on quality assurance (QA) and testing.

The report queries over 1,500 senior IT executives and testing leaders in 32 countries each year.

Speed of Change a Major Stumbling Block

According to the report, the speed of change is hindering business operations and organizations as they attempt to improve the customer experience and make it smoother. A brief summary of findings:

  • The proportion of IT spending on QA and Testing from 2012 (18%) thru 2015 (35%) has been increasing each year so that companies can catch up in a fast-changing world.
  • The proportion of IT spending on QA and Testing is expected to reach 40% by 2018.
  • Seamless customer experience is the Holy Grail in QA testing as it affects corporate image, quality awareness, and end-user satisfaction.
  • QA and Testing is now focused on providing a seamless experience across devices and software solutions, the cloud, in business analytics, in back-office legacy systems, and back-office ERP.
  • Agile testing has become more important and matured in line with faster speed-to-market and creation of new digital programs and mobile initiatives.

The following infographic is a summary of the World Quality Report findings:


David Russell Schilling

David enjoys writing about high technology and its potential to make life better for all who inhabit planet earth.

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